We invest in you.
Working at Spectrum is more than a job, it's an opportunity to build a long and successful career. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. We don't just say it, we live it.
Spectrum's Education Benefit
Through our Education Benefit you can continue or complete your education and develop skills for in-demand roles – 100% tuition free. Through our learning partner Guild, you can choose from a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs to help grow in your career at no out-of-pocket cost to you. Employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog.
Competitive Compensation
We offer competitive starting wages, with significant opportunities to increase your earnings as you grow in your career. Every Spectrum employee earns a starting wage of at least $20 an hour – nearly three times the federal minimum wage. At Spectrum we reward high performers, with many of our entry-level sales positions eligible for commission and incentives based on your performance. All salaried employees are eligible for a performance-based cash incentive plan. Learn more.
Career Progression Programs
When it comes to your career, how far you go is up to you. We'll give you the tools, resources and support needed to sharpen your skills, advance your career, and increase your earnings. We offer specialized career pathing programs in Field Operations, including our Broadband Field Technician Apprenticeship, as well as for employees in customer service, information security, data development, engineering and more.
We have great benefits that keep getting better.
Core Benefits
We offer high-quality and affordable medical, dental and vision options, along with health care accounts, life insurance and disability. For each of the past 12 years, we've helped our employees keep more money in their paychecks by absorbing the full cost increase for medical, dental and vision benefits.
Supporting Well-being
Support is available to connect employees and their families to services that help them manage everyday challenges and find support for emotional well-being, stress, anxiety, depression, and more. Live, confidential counseling through our employee assistance program is available to you and your family 24/7/365 at no cost.
Market-Leading Retirement Plans
For every $1 you put into your 401(k), we put in $1 (up to 6% of pay). On top of that, we put 3% of pay into an additional retirement plan for most employees – that's up to 9% of your savings for the future, on us.
“Spectrum has opened new doors for me. I’ve jumped at every opportunity I’ve had to learn, grow, and further my career here.”
Aaron, Senior Director, Inside Plant
Free & Discounted Products
You have access to free and discounted Spectrum products and services including high-speed Spectrum internet services, Spectrum TV Plus with premium channels, two Xumo Stream Boxes and/or Set Top Boxes, Premium Streaming Apps, unlimited residential voice service and deep discounts on Spectrum Mobile™ up to 20 lines. *Services vary based on where you live.
Employee Stock Purchase Plan
Our employees can purchase shares of Charter stock by making convenient payroll deductions. We’ll match your purchase with an additional grant of Charter Restricted Stock Units based on your years of service.
Family Planning and Support
We provide fertility benefits for our employees and their dependents so that all employees have an opportunity to build a family. We also have family planning programs and tools, and provide up to $15,000 in reimbursement for costs associated with adoption and surrogacy.
“Having a company like Spectrum that backs you up and supports you on such a beautiful journey really shows that they are invested in us as humans”
Javier S., Director, Customer Service
Parental Leave
We help you balance the needs of your family and your career by providing six weeks of paid parental leave. Birth mothers receive a total of 14 weeks of paid leave.
Paid Time Off
To ensure you have the time to relax and recharge, we provide paid time off including vacation, sick and personal days along with paid holidays. The longer you stay, the more vacation you earn.
Our Awards
Frequently asked questions
Everyone's needs are different. Below, see some of the common questions people have asked about how our coverage can help them.
We offer three national medical options, plus Kaiser in some areas. Each year we work hard to manage the rising costs of health care by evaluating our plans and absorbing as much of the cost as we can. Plus, if you enroll in one of the national medical options, we put up to $1,500 into a health care account to help you cover eligible expenses.
We also offer two dental options (one with orthodontia), vision coverage and a variety of programs designed to help you stay healthy and get the care you need.
The company matches employee 401(k) contributions up to 6% when the employee contributes on a before tax or Roth after-tax basis (up to IRS allowable limits). Plus, most employees are eligible for an additional 3% company contribution through our Retirement Accumulation Plan (RAP). This unique offering takes your retirement savings to the next level. Together with the 3% company contribution to the RAP, when you contribute 6% of eligible pay or more to the 401(k), you'll receive the maximum 6% company match, for a total of 9% of eligible pay in company contributions per year.
Live Well, our 24/7/365 employee assistance program, provides live confidential counseling at no cost. Triage support is available to help connect employees with services to manage everyday challenges and find support for emotional well-being, stress, anxiety, depression, and more.
The Voluntary Legal Plan helps you with will preparation, estate planning, traffic tickets, debt and credit issues, family legal matters, buying a home and more.
In addition to benefits offered to all of our employees, Charter offers family building benefits options for our LGBTQ employees and comprehensive health benefits to our transgender employees to maximize their physical and emotional well-being.